Rolling Our Eyes

I thought I would provide a list of some of the customer behaviours, and things a cashier sees and hears on a typical shift that make us roll our eyes.

  • Someone being on their phone and carrying on with a conversation, with someone else in cyberspace, as another human being (us) stands in front of them.
  • The person who nitpicks every single way the bag is being packed, without offering to do it themselves.
  • The person who huffs and puffs, when they get frustrated with how their bag was packed.
  • Saying “you overcharged me” when the prices are set, and the computer calculates it.
  • The customer who has you add up everything with a calculator in front of them, as if the computer did not already do that, when they wonder how their bill added up to what it is.
  • The customer who suggests you need bigger life goals for yourself, without knowing a single thing about why any of us work there.
  • The person who suggests you are “hardly working” when they ask, “working hard, or hardly working?”
  • The people who whine about the prices, without having any concept about how you might be paying your bills.
  • The person who throws their bags at you, as if you are their butler to attend to them immediately.
  • The people who think that working retail is “below them” or “tacky”.
  • The person who gets frustrated with your response, and then throws their hands up and runs out of the store, saying “f*** this place”.
  • The person who does not expect to be required to pay their full bill, as if we are running tabs for everyone.
  • The people catching up in front of you about how their sons Billy and Bob are excelling in school and how Cassidy is expecting a baby, as you wait for them to pay. They stand there for several minutes, as if you are invisible and this is the community lounge that they are VIPs at.
  • The people who wait for you to ask them how their life is doing, and never bother to ask you the same thing.
  • The men who hit on you and expect you to perform their weird server fantasy for them.

Leave a comment